Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, make a donation, or contact us for support.

Personal Information

Account Information: Email address, name, and profile preferences when you create an account.
Payment Information: When you make a donation or purchase a subscription, payment details are processed securely by our payment provider (Mollie). We do not store your full payment card details.
Communication Data: Any information you provide when contacting us or participating in surveys.

Automatically Collected Information

Usage Data: Pages visited, time spent on site, and interaction patterns through privacy-focused analytics (Plausible).
Device Information: Browser type, operating system, and device type for optimizing your experience.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send newsletters and marketing communications (with your consent)
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities on our platform
Detect, investigate, and prevent fraudulent transactions
Personalize and improve your experience

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

Consent: For marketing communications and newsletter subscriptions.
Contract: To fulfill our obligations when you subscribe to our services.
Legitimate Interests: To operate and improve our services, prevent fraud, and ensure security.
Legal Obligation: To comply with applicable laws and regulations.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third parties who assist us in operating our website, such as payment processors (Mollie), email service providers (Postmark), and hosting providers.
Legal Requirements: When required by law or to protect our rights, privacy, safety, or property.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal data, except where we need to retain certain information for legal or business purposes.

6. Your Rights (GDPR)

If you are located in the EEA, you have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data ("right to be forgotten").
Restriction: Request restriction of processing of your data.
Portability: Request transfer of your data to another service.
Objection: Object to processing based on legitimate interests.
Withdraw Consent: Withdraw consent at any time for processing based on consent.

To exercise these rights, please contact us using the information provided below. You can also export or delete your data directly from your account settings.

7. Cookies and Tracking

We use minimal, privacy-focused analytics through Plausible Analytics, which does not use cookies or track individual users. We may use essential cookies for authentication and session management. These cookies are necessary for the website to function properly.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by the European Commission.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: